Cancellation & Refund Policy – Evolve
At Evolve, we’re committed to helping you take control of your nutrition and health. We understand that sometimes plans change, so we’ve made our cancellation and refund policy simple and transparent.
1. Subscription Cancellations
You can cancel your subscription at any time from within the Evolve or by contacting our support team at [email protected].
When you cancel, your subscription will remain active until the end of the current billing cycle.
We do not offer pro-rata refunds for partial months or unused days after the billing cycle starts.
2. Refund Eligibility
We offer refunds only in the following cases:
Duplicate charges due to a technical or payment gateway error.
Unintentional renewal where you contact us within 48 hours of the charge.
Service disruption lasting more than 72 consecutive hours caused by Evolve.
3. Non-Refundable Cases
Change of mind after purchasing.
Dissatisfaction based on personal preference rather than a technical or service-related issue.
Failure to cancel before the renewal date.
4. How to Request a Refund
Send an email to [email protected] with your registered account email, transaction ID, and reason for the request.
Refunds, if approved, will be processed to your original payment method within 7–10 business days.
5. Free Trials
If you cancel during the free trial period, you will not be charged.
If you don’t cancel before the trial ends, your subscription will auto-renew, and standard refund rules will apply.
6. Changes to This Policy
We may update this policy from time to time. The updated policy will be posted on our website and in the Evolve.
Questions? Contact us at:
[email protected]
© 2025 Evolve. All rights reserved.
Cancellation & Refund Policy – Evolve
At Evolve, we’re committed to helping you take control of your nutrition and health. We understand that sometimes plans change, so we’ve made our cancellation and refund policy simple and transparent.
1. Subscription Cancellations
You can cancel your subscription at any time from within the Evolve or by contacting our support team at [email protected].
When you cancel, your subscription will remain active until the end of the current billing cycle.
We do not offer pro-rata refunds for partial months or unused days after the billing cycle starts.
2. Refund Eligibility
We offer refunds only in the following cases:
Duplicate charges due to a technical or payment gateway error.
Unintentional renewal where you contact us within 48 hours of the charge.
Service disruption lasting more than 72 consecutive hours caused by Evolve.
3. Non-Refundable Cases
Change of mind after purchasing.
Dissatisfaction based on personal preference rather than a technical or service-related issue.
Failure to cancel before the renewal date.
4. How to Request a Refund
Send an email to [email protected] with your registered account email, transaction ID, and reason for the request.
Refunds, if approved, will be processed to your original payment method within 7–10 business days.
5. Free Trials
If you cancel during the free trial period, you will not be charged.
If you don’t cancel before the trial ends, your subscription will auto-renew, and standard refund rules will apply.
6. Changes to This Policy
We may update this policy from time to time. The updated policy will be posted on our website and in the Evolve.
Questions? Contact us at:
[email protected]
© 2025 Evolve. All rights reserved.